Assistance Program Overview2021-03-31T10:03:44-06:00

Intercompany Cat Adjuster Overview

Assistance Program Overview

The ICA Assistance Program – formerly the National Farm Bureau® Catastrophe Claim Event Assistance Program – was established in 2005 as a way for the Farm Bureau® insurance companies to support each other in preparing for and responding to a catastrophic claim event.

The program leverages the Farm Bureau® insurance companies’ unique customer service culture, helping to ensure that policyholders impacted by a catastrophe receive a consistent, high-quality claims experience. Companies can request on-site support, remote assistance, or a combination of both.

Since the program’s inception, companies have requested assistance an average of XX times per year.

The ICA Assistance Program is facilitated by AmericanAg and administered by the AmericanAg Claims Advisory Committee, a group comprised of rotating senior claims managers representing six Farm Bureau® insurance companies.

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