Intercompany Cat Adjuster Overview
Assistance Program Overview
The ICA Assistance Program – formerly the National Farm Bureau® Catastrophe Claim Event Assistance Program – was established in 2005 as a way for the Farm Bureau® insurance companies to support each other in preparing for and responding to a catastrophic claim event.
The program leverages the Farm Bureau® insurance companies’ unique customer service culture, helping to ensure that policyholders impacted by a catastrophe receive a consistent, high-quality claims experience. Companies can request on-site support, remote assistance, or a combination of both.
Since the program’s inception, companies have requested assistance an average of XX times per year.
The ICA Assistance Program is facilitated by AmericanAg™ and administered by the AmericanAg™ Claims Advisory Committee, a group comprised of rotating senior claims managers representing six Farm Bureau® insurance companies.