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Assistance Program Overview2021-05-19T14:48:54-06:00

Intercompany Cat Adjuster Overview

Assistance Program Overview

The ICA Assistance Program – formerly the National Farm Bureau® Catastrophe Claim Event Assistance Program – was established in 2005 as a way for the Farm Bureau® insurance companies to support each other in preparing for and responding to a catastrophic claim event.

The program leverages the Farm Bureau® insurance companies’ unique customer service culture, helping to ensure that policyholders impacted by a catastrophe receive a consistent, high-quality claims experience. Companies can request on-site support, remote assistance, or a combination of both.

The ICA Assistance Program is facilitated by AmericanAg and administered by the AmericanAg Claims Advisory Committee, a group comprised of rotating senior claims managers representing six Farm Bureau® insurance companies.

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